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| CME Group | |||||
| Lead Business Process Improvement Analyst | |||||
| Job Number | 2939379 | ||||
| Category | Financial / Real estate / Brokerage | ||||
| Location | Chicago IL 60290 US | ||||
| Posted Date | |||||
| Salary | |||||
| Type | PERMANENT/FULLTIME | ||||
| Level | |||||
| Description | |||||
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Job Objective: The Lead Analyst,withinBusiness Process Management, is to deploy a sustainable process improvement framework throughout CME Groups business areas in the form of project initiatives, trainingand education and continuous process improvement. Job Description: The Lead Analyst, withinBusiness Process Design, is responsible for deploying a sustainable process improvement framework throughout CME Groupsbusiness areas in the form of project initiatives, trainingand education, and continuous process improvement. This position will manage and drive the execution of all phases of the BPM delivery lifecycle (Design, Measure, Analyze, Implement, and Control) working across the enterprise with a focus on customer experience, efficiency and regulatory compliance. The ideal candidate will possess a strong business acumenand technical background. Principal Accountabilities: Collaborate with managers and decision makers to develop and prioritize a project portfolio to improve key performance indicators as identified by the business Compose and maintain compelling business cases and project charters for business stakeholders that identify all the major components of the BPMprogram that includethe vision roadmap, financial economics, and related benefits Perform process discovery for sufficient understanding of the current state baseline. This may involve: process flowsand narratives, interviews and facilitation, common process structures, rolesand responsibilities, policiesand procedures, key performance indicators, baseline walkthrough, as well asapplicationsand integrations Extends the baseline discovery and incorporates the appropriate perspective for business analysis, which may involve: comparable benchmarking, baseline measurements, gap analysis, qualitativeand quantitative metrics, costing model, business requirements, conclusionand/or recommendation, possible solutions, and future state design Qualifications: Certifications: Relevant Professional certifications from recognized business associations (Lean Six Sigma Green Belt, PMP, etc.) are preferred 5+ years ofexperience with process improvement disciplines including BPM, Knowledge Management or Business Intelligence, and Project Management 5+ years ofexperience in organization changeand process management methods Familiar with BPMN, use cases, UML and other methods to document business processes Bachelors (or Advanced) degree/equivalent in Business or Information Systems, or quantitative discipline Ideal candidate possesses 3+years ofexperience working with Information Technology, has abroad understanding of Application Integrationand Software Development andDatabases and has direct experience w/ the delivery of projects that will be automated through a BPM Suite (Appian, Pega, etc). |
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